Location
Hanley, Staffordshire | United Kingdom
Job description
JOB TITLE: CCTV Officer
LOCATION: Potteries Shopping Centre, ST1 1PS
CONTRACT: Permanent
HOURS: 40 hours per week
SHIFT PATTERN: 4 week rolling rota
PAY RATE: £12.36 Per Hour
OVERVIEW OF JOB DESCRIPTION
The CCTV and Security Control Room Officer role ensures that exemplary security and customer service standards are always provided to the client and visitors. A can-do attitude is essential in this highly influential role.
Main Duties & Responsibilities:
As a CCTV and Security Control Room Officer your role will be varied including ensuring the safety and support of various teams, customers and retailers both inside and outside of the Potteries Centre.
ABM UK aim to meet and exceed our client’s requirements and it is of vital importance that we achieve high standards of service when looking after the security and visitor experience of our guests.
- To provide detailed attention to and operate to a high competence the Centre CCTV system
- To deliver top class level of customer service when responding to telephone calls and car park queries
- To complete routine checks and maintain a safe working environment
- To monitor Fire Panel
- To control Contractor access to site
- To produce Incident reports in a timely manner
Essential Requirements:
- Excellent organisational skills with the ability to balance competing priorities and workloads.
- Able to remain calm under pressure.
- Adaptable and flexible in approach to work required.
Qualifications:
- Current SIA CCTV licence
- Able to use Word, Excel software to a basic standard
- Relevant training will be provided
Benefits
- Membership of "LifeWorks" a comprehensive online benefits scheme, offering a range of wellbeing, legal and financial support services and discount savings at a wide choice of retailers & restaurants
- ABM Referral Scheme rewards
- Cycle to Work Scheme offers
- Opportunities to support your local community with ABMCares
- On-Site Parking
- Store Discounts
- Numerous online courses to choose from and complete at your own pace via ABM University learning platform
- Company events such as ABM Team Member Appreciation week
- Employee recognition scheme like Employee of the month, long service awards, ABM hero awards
- Online pay slips live before pay day and available to download. Also applies to P60
- Career progression and personal development opportunities.
- Employee assistance program, full HR support via Team Member Gateway, Mental Health first aid
- GP referrals online
- Friendly and supportive team on site
- SIA renewals
- Overtime available
Job tags
Salary
£12.36 per hour
