Kia Customer Service Advisor Apprenticeship - Worksop
PERRYS GROUP LIMITED
Location
Worksop, Nottinghamshire | United Kingdom
Job description
What you will do in your working day
- Dealing with customers both face to face and by telephone.
- To process and solve customer service complaints.
- Look to promote continuous improvement in customer service.
The training you will be getting
- Level 3 Customer service specialist Apprenticeship Standard.
- Apprentices will be working and will be trained within the dealership and a skills coach will visit at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.
- Online training will also be provided throughout the course.
- Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.
What to expect at the end of your apprenticeship
- A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership.
- Future prospects are endless by having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in.
Job tags
Salary
£11k per annum
