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Location

Glasgow | United Kingdom

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Job description

A leading print and communications company is looking for a Mailroom Supervisor to oversee workflow across their Glasgow sites. The responsibilities will include coaching, resolving issues and serving as a link between upper Management.

This supervisory role requires a competent individual capable of guiding and training employees and well versed in processes under the role’s responsibility.

The goal is to ensure that all operations across sites are carried out productively to ensure profitability, growth and compliance.

Responsibilities

• Set goals for performance levels ensuring SLAs are met in compliance with company’s plans and vision and communicating them to staff
• Organise workflow and ensure employees understand delegated duties and tasks
• Monitor employees and provide constructive feedback and coaching were required
• Provide MI reports for Management and Client. Prepare and submit performance reports, carry out Appraisals and 1-2-1s
• Problem solving and decision making
• Maintain timekeeping and personnel records
• Communicate information from Upper management to employees and vice versa
• Employ and train New Employees
• Adhere to stated legal and company policies and procedures relating to Health & Safety and quality Management and undertake disciplinary actions if need arises
• Display positive attitude, empathy and compassion towards employees and Client
• Knowledge of Mailroom Operations (Desirable)
• Excellent communication and interpersonal skills
• Outstanding organisational and leadership skills
• Ability to Delegate
• Ability to coach and train staff
• Work well under pressure
• Good knowledge of Microsoft Office

Please note:  there will be an element of travelling between sites, so candidates must have own vehicle and a full clean driving license

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We prefer MS Word format (.doc or .docx)

Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format.

The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).

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Job tags

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Salary