Customer Relations Manager - Greater Manchester

Location

Rochdale, Greater Manchester | United Kingdom

Job description

Customer Relations Manager Job in Greater Manchester

Customer Relations Manager job is available, working for an established housebuilder, who operate in the North of England. Our client is now looking to speak with candidates who have experience within new-build property and possesses strong customer service skills.

Our client build high quality developments across the North of England and work throughout 10 offices. They are now looking for a Customer Relations Manager to oversee developments across their Merseyside and Greater Manchester areas.

Role & Responsibilities

• Support the continuous drive to deliver 5* customer service by championing the customer journey
• Actively support and liaise with the regional sales and build and the wider business to exceed customer expectation
• Inspire and develop a collegiate regional Customer Care team to consistently deliver a high-level of performance
• Support the regional team to accordingly set individual and team priorities and targets that optimise the customer experience
• Act responsible for the Customer Relations team, including Advisors and Technicians.

Required Skills & Experience

• Exceptional customer service skills
• Experience in a management setting is preferred
• New-Build homes experience
• NHQC experience
• Full UK Driving License is essential.

What you get back

• Salary up to £45,000
• £4,800 Car Allowance or Company Car
• Discretionary Bonus
• 26 days holiday + bank holidays
• Company Pension Scheme.

Apply

If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.

In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website.

Referral

Did you know we run a referral scheme? We'll give you £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest.

Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period.

Customer Relations Manager Job in Greater Manchester - Your Property Recruitment Specialists (Recruiter: Chad Musselwhite Job Ref: 14407) #LI-CM1

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Job tags

Salary

£28k - £45k per annum