Boston Scientific
Location
Hemel Hempstead, Hertfordshire | United Kingdom
Job description
Additional Locations: Spain-Madrid; France-Île-de-France; Germany-Düsseldorf; Italy-Milan; United Kingdom-Hemel Hempstead
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
THIS ROLE CAN BE BASED IN MILAN, MADRID, LONDON, PARIS, DUSSELDORF
Training and Education Program Manager - Urology, EMEA
Purpose
Boston Scientific is committed to developing leadership in high quality education programs for both employees and medical professionals.
The role of the Urology Training and Education program manager will focus on developing and delivering training programs for health care professionals to support the new dynamic in Urology. This role will be dedicated to Prostate Health and Stone management using set of capabilities such as our EMEA network of Institute for Advancing Science, our EDUCARE platform, our Center of Education “COE” network this in compliance with European and local rules and regulation.
Key Responsibilities
60% Event management/40% Digital Education.
Core objectives of this role :
Create, lead, deliver and monitor EMEA Prostate Health and stone training programs for HCP.
Develop and implement comprehensive curriculum for HCP to support the division strategic priorities. Identify training needs and design learning pathway to provide effective Education to tarteget HCP’s. Develop training plan including : learning objectives, target audience, training tools, effectiveness measurement and roll out plan.
Set live course and webinar calendar for Prostate Health and stone training programs.
Establish an effective tracking and recording process of programs to enable key decision and improvements.
Create and maintain an EMEA pool of faculty HCP to support the programs. Organize the network of experts and establish forum to collect input and ensure long term consistency and effectiveness of our programs
Ensure strong connection with global clinical Science to leverage existing Education materials and tools.
Strong collaboration with training coordinator to ensure high standard logistics execution and post event tracking.
Partner with countries to align local and EMEA training initiatives within EMEA.
Establish collaboration forum with countries to ensure alignment of all programs with EMEA Franchises strategy.
Work in collaboration with local country and sales team, EMEA marketing and HCP groups to ensure appropriate targeting for local and EMEA programs.
Drive programs innovation and improvement.
Manage training program communication and processes across EMEA.
Digital Education offering
Design and implement the digital content as part of the HCP learning pathway for the Prostate Health and Stone franchises.
Use the clinical expertise outside and inside the team to build content.
Collaborate proactively with the digital content specialist to understand digital support available. Work on a yearly digital editing calendar to plan resources and provide content for the main franchise campaigns.
Work on the communication of our Education offering through in collaboration with the multi-Channel communication team.
Quality
Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific
As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors
Drive as needed to support and facilitate any field corrective action related his/her scope
Ensures that all products and advertisement have been through the appropriate approval processes, prior to sharing or publishing. ( LAR, ...)
Key relationships:
Internal | External |
Other Franchise Training and Medical Affairs Managers, Marketing Managers Urology, Local IAS Coordinators, franchise Training Coordinators, EDUCARE Proctor Bureau, Marketing, Sales Representatives, Cluster and country management, Global clinical science team, Therapy Representative, local assistants, Compliance staff and Officer, finance staff. | Physicians, Clinical and Hospital Staff, and Government/Administrative Officials, Digital suppliers, services providers hotel, travel agent. |
What we are looking for:
Fluent English language knowledge, other European language is a plus.
BSC Process knowledge : compliance and contracting, IRF, Approve process is a plus
System knowledge: LMS, Educare, Yalto, eReq, P
Ability to work within an international environment.
Good Project management skills
Multiple task management skills
Medical Equipment and or Capital Equipment past experience is necessary
Relationship skills demonstrated through team building and close customer contacts.
Strong initiative, organization and execution skills
Good presentations skills
Good interpersonal and communication skills.
Team player and self-motivated.
Good analytical skills.
Customer oriented
Ability to manage continuous change
Position preferably based at one of BSC main office HUB’s with remote or Hybrid work scheme
30% to 60% travel required.
Requisition ID: 578943
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
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