Call Campaign Administrator
Location
Cranfield, Bedfordshire | United Kingdom
Job description
Our client has a part-time temporary vacancy for a Call Campaigns Administrator. The role is expected to last 6 months.
As the Call Campaigns Administrator, your role is to support the operation of outbound telephone call campaigns aimed at increasing conversion rates of applicants. Reporting to your line manager, you will assist in managing the programme and ensure effective engagement to enhance recruitment efforts.
Key Responsibilities:
- Support planning and operation of call campaigns, following provided guidelines and instructions.
- Provide administrative assistance to the Applicant Engagement Manager
- Support Student Ambassadors during call sessions, including scheduling, communication, session support, and issue resolution.
- Manage timesheets from each call session and ensure accuracy.
- Monitor ambassador call volume and quality, resolving any issues that arise in coordination with the admissions team and line manager.
- Assist in analysing campaign outcomes for review by the Applicant Engagement Manager.
Key Requirements:- Good organisational skills and attention to detail.
- Excellent IT skills and ability to learn how to use new systems
- Effective written and verbal communication skills.
- Ability to follow instructions and work collaboratively within a team.
- Willingness to learn and adapt to new tasks and procedures.
- Previous experience in administrative roles preferred.
Additional Information:This role offers an opportunity to gain experience in student recruitment and campaign coordination within a dynamic team environment. You'll receive guidance and support from your line manager and have the opportunity to escalate any issues or concerns as they arise.
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Job tags
Salary
£28.2k per annum
