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Location

Stevenage, Hertfordshire | United Kingdom

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Job description

Are you highly motivated, have fantastic communication skills and willing to take on a challenge?

Step2 is an early intervention child & adolescent mental health service seeking to recruit an enthusiastic administrator to support a very busy and demanding clinical service.

The Step2 service is a very friendly, supportive and caring team and is looking for a suitable candidate to compliment our team further.

You will be required to be proactive and demonstrate the ability to multitask and prioritise work accordingly.

Step2 prides itself on innovation and flexibility and as a result you will need to be able to adapt to administrative/service process changes appropriately.

You will be required to deal with all telephone, mail, email and general enquiries and ensuring that referrals are registered within agreed timescales. You will be responsible for liaising daily with the Step2 clinical and management team as well as other external agencies, parents and carers. You will also be required to deal with complex and sensitive information.

Early vacancy closure is possible for admin and clerical roles.

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You’ll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds

We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

In return, we can offer you:

• 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable)
• One of the UK's best pension schemes
• Special Leave for family and personal reasons
• NHS Car Lease Scheme
• Eye Care Vouchers
• Employee Assistance Programme (emotional wellbeing support)
• NHS Discounts

We look forward to hearing from you!

Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.

Step2 values diversity and inclusion and is committed to the recruitment and retention of under-represented groups. We aim to be an equitable service for children, young people and families as well as our team. We may incorporate a hybrid work model and we will consider reasonable work-related adjustments that align with service needs.

A full valid driving license and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.

Please see attached Job Description and Person Specification.

This advert closes on Friday 8 Mar 2024

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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Job tags

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Salary