Team Leader - The Cafe

Location

Ipswich, Suffolk | United Kingdom

Job description

About the role

CAFE TEAM LEADER

Being a Team Leader in our Cafes is all about creating a rewarding work environment by given the opportunity to make a difference in someone’s day, every day.

Never a late night , you can finally have a career in hospitality with the work-life balance you were looking for! Because our business is growing, we can offer you job security and the opportunity to develop your career alongside us.

If you’re looking for a career in hospitality where you can make a difference by delivering phenomenal standards and store growth and are passionate about creating an exceptional workplace for all your team, this is the role for you!

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You will be responsible for

• Motivating, supporting, and developing your cafe team to deliver exceptional customer service
• Supporting your General Manager and deputising when needed
• Coaching your cafe team to smash weekly targets
• Striving to always do better for your guests
• Knowing your Cafe Menu - being prepared to check and challenge all food and drink
• Upselling the delicious menu extras and driving your team to do the same
• Encouraging your guests to provide their valued feedback
• Helping your team to make sure your Cafe stays clean, safe and legally compliant

You will need

• To be 18 years of age or older
• Some practical work experience in Cafes, Fast Food, Restaurants, Pubs etc
• Experience leading or coaching a small team
• To be warm and engaging both with your team and your customers
• To have a positive attitude with a passion for customer service
• To be someone who thrives in a branded business, with set menus, food specs, etc.
• The ability to coordinate multiple tasks in a fast-paced environment
• To be an excellent communicator

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

What’s in it for you

Alongside a fantastic work life balance , we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::

• Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
• Request flexible working from day one
• Retirement savings plan
• Life Assurance
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform provided and policies to support you for all of life’s moments, big and small
• Holiday starting at 28 days (Including Bank Holidays)
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

Job tags

Salary