Internal Key Account Manager

Location

Winchester, Hampshire | United Kingdom

Job description

As an internal key account manager at our company, you have the opportunity to embody our core values of doing the right thing, working as a team, and caring about others.

You are responsible for working with our sales reps in building and maintaining long-term relationships with our valued clients, and your work will make a meaningful impact on their success.

Delivering a world-class customer experience and assisting the sales reps to forge enduring business relationships, you would be supporting the sales reps in delivering profitable growth in line with the core objectives and the Sales Manager’s direction.

This internal key account manager role involves responsibilities such as:

• Liaising with Purchasing to communicate upcoming spending changes
• Ensuring the sales reps on the road have all the resources they need ahead of their customer visits
• Following through internal processes to ensure that customer needs are always put first and that their timing requirements are met
• Monitoring account spending trends, highlighting variances and assisting in creating a plan for account growth
• Following up on opportunities until completion, adding value with every follow-up

We are looking for someone who can communicate effectively and professionally with customers to resolve issues and maintain our reputation for world-class customer service.

Benefits

• 33 days holiday (including bank holidays)
• Daily free lunch and refreshments
• Real, freshly ground coffee
• Access to Lifeworks perks and discount scheme
• Employee recognition and rewards
• Pleasant rural location with onsite parking
• Additional holiday after 2 years of service
• Nest pension scheme
• Being part of a dynamic team with an excellent, supportive culture

Essential Skills

We are looking for someone who has an excellent phone manner and can work within our team to drive success in an organised and structured manner.

If this sounds like you, apply for this internal key account manager role today!

Desirable Skills

The ideal candidate is able to display previous experience in a similar telephone-based role.

About Company

We’re a values-based organisation that collaborates with forward-thinking vehicle and machinery manufacturers, creating quality lighting solutions that deliver genuine benefits.

We put people firmly at the heart of everything we do and every decision we make and strive to be an example of #bestplacetowork.

Job tags

Salary

£30k - £40k per annum