Service Co-ordinator

Location

Cannock, Staffordshire | United Kingdom

Job description

PSR Solutions are working with an established Plant Solutions Company in the Norton Canes area who are looking to recruit a Service Co-ordinator to join their admin team. The company has an enviable reputation within the rail and civil engineering industries as a leading supplier of safety and mechanical inspections for heavy duty lifting equipment and plant machinery.

Service Co-ordinator Roles and Responsibilities

Planning, booking and organising Maintenance, services inspections for our field based engineers.

Compliance administration

Communicating with our customers, ensuring they are updated at every step of their journey.

Manage all inbound and outbound telephone calls.

Processing all paperwork & documentation for each job.

Assist, where required, our team of engineers and your Line Manager with adhoc administrative duties.

Service Co-ordinator Requirements

Proven track-record of scheduling/diary management within a fast-paced multi-trades service environment.

Good geographical knowledge of the UK, experience of planning for nationwide field-based teams ideal.

Knowledge of RISQS

Strong customer service skills.

Excellent organisational skills and a pro-active mind-set.

Self-motivation, ability to work well as a small team.

Able to multi-task and work to tight deadlines

Minimum of 5 GCSEs (or equivalent) A-C grade.

At least 3 years' experience in a similar role.

1 Year of Customer service is preferred

2 Years of Administrative experience is required

Flexibility and able to commit to an 8.30am-4pm Monday - Thursday & 8am - 3.30pm Friday.

Service Co-ordinator Benefits

Hourly Rate from £10.97 per hour

Norton Canes

28 Days Holiday (Inc Bank Holidays)

Familiarisation training for job role

Pension

Private Health Care (After 6-month Probation period)

Quarterly company events

Opportunity to climb the ladder to management position

If you are interested in this Service Co-ordinator role, please apply or contact Jack Brown at PSR Solutions

Job tags

Salary

£10.97 per hour