Hines
Location
Glasgow | United Kingdom
Job description
Who Are We
At aparto, we're more than just student accommodation, we're a community that acts as a home-away-from-home for students across the UK, Ireland, Italy, and Spain. We understand that university life is a significant transition for many, often marking the first time they've lived away from their families. That's why we strive to make aparto not just a place to stay, but a vibrant, supportive environment where students can make lifelong friends, discover new possibilities, and have experiences that will shape their futures.
Role Profile
As an Assistant General Manager at aparto, you play a pivotal role in ensuring the success of our student communities. You'll work closely with the General Manager to oversee daily operations, ensuring smooth running of the property. You will lead a diverse team consisting of Sales and Service Assistant, Maintenance and Housekeeping. The role carries a high level of personal responsibility, including ensuring the property is health and safety compliant, overseeing budgets, managing positive relationships with stakeholders such as parents and universities, promoting aparto as the preferred student housing choice.
Organise events, activities, and partnerships to create a welcoming and inclusive environment, fostering a sense of belonging.
Assist residents with navigating student life, providing guidance and addressing their needs effectively.
Track operational costs, optimise resource allocation, and contribute to achieving financial targets.
Completes the daily transactions and tasks related to the financial operation of the property by collecting and posting rent, fees, and other payments, reconciling bank accounts, preparing financial reports, and processing invoices and payables.
Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, teamwork mindset.
Lead your team by providing ongoing training, coaching, and feedback, fostering a collaborative and positive work environment.
Assign tasks effectively, empowering your team to take ownership and contribute to shared goals.
Build a strong team spirit and encourage collaboration within the residence.
Implement marketing strategies to attract new residents and retain existing ones, achieving high occupancy rates.
Implement marketing initiatives to promote the residence and its unique offerings to potential residents.
Showcase apartments effectively, highlighting the benefits of living at aparto and addressing prospective residents' questions.
Efficiently manage the lease signing process, ensuring all documentation is completed accurately and timely.
Maintain a safe and secure environment, adhering to ANUK National Code of Standards and conducting regular safety inspections.
Establish and manage relationships with suppliers and contractors.
Attend relevant industry meetings and stay updated on market trends.
Participate in the on-call rota for emergencies.
Person Specification
Summary Statement
You will be tasked with focusing on the needs of aparto and its residents. By being proactive and taking initiative in identifying areas for improved performance and experience, you will be owning your part in our success; all the while building trust and respect with colleagues and students alike.
Job tags
Salary
