Location
Chester, Cheshire | United Kingdom
Job description
About Our Client
The organisation is a leader in the financial services sector. With a workforce of over 200 employees, this Chester-based enterprise is recognised for its commitment to provide unparalleled service to its clients across the United Kingdom.
Job Description
The Collections Officer will be responsible for:
- Chasing debt via telephone, email, and letter
- Manage customer accounts and ensure timely debt repayment
- Handle inbound and outbound calls in a professional manner
- Maintain and update customer data in the company's database
- Negotiate payment plans with customers
- Collaborate with the accounting & finance team to achieve department goals
- Adhere to company policies and industry regulations
- Provide excellent customer service, resolving any account-related issues promptly
- Generate and send out invoices and account statements
The Successful Applicant
The successful Collections Officer should have:
- A solid educational background in finance, economics, or a related field
- Proficiency in using financial software and Microsoft Office Suite
- Excellent communication and negotiation skills
- A customer-oriented approach with a high level of professionalism
- Knowledge and understanding of financial services industry regulations
What's on Offer
- A competitive salary range of £25,000-£30,000 per annum
- Opportunities for professional growth and development
- A supportive work environment that values teamwork and innovation
- Generous holiday entitlement
This is a great opportunity to join a thriving company in the financial services industry. If you're a Collections Officer looking for a challenging role in Chester, don't hesitate, apply today! #J-18808-Ljbffr
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