TRC Group
Location
New Forest, Hampshire | United Kingdom
Job description
TRC are working alongside a well-established and reputable provider of person-centred homecare in the Lymington area in aid to find a great Care Coordinator for their branch!
Hours: 9-5.30 Monday to Friday plus on-call
Criteria:
Must have a full UK driving license
Have experience of working within a homecare environment
Be a motivated and enthusiastic individual with a person-centred approach who would be happy to roll their sleeves up!
The Role:
Support care consultations, service reviews and completing client support plans.
Conduct staff supervisions and client QA’s.
Create, update, audit client care plans and assist with digital care planning.
Maintain accurate client and Care Professional records on Home Instead software and People Planner.
Conduct client and Care Professional introductions.
Work closely with the Care Manager to co-ordinate care services and ensure the perfect Care Professional and client match.
Liaise with family members and relevant healthcare professionals in relation to client care.
Assist in the planning, coordinating, and scheduling of client support, ensuring continuity of service at all times.
Manage daily medication and task prompts.
Follow up alerts to ensure a timely service.
Manage and record Care Professional annual leave requests.
Deal promptly and appropriately with any queries received, referring to the relevant person or team.
Build and maintain effective communication with all clients, relatives, Care Professionals and associated professionals.
Write care plans for new clients.
Support local community, business events and activities.
Ensure compliance and quality assurance standards are met in line with company procedures and CQC regulations.
Report any recruitment requirements to ensure client needs are fulfilled.
Provide cover in other business areas as and when required.
Package:
Fully paid training and career progressions
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