Bookings Administrator (Bank)

Location

Chichester, West Sussex | United Kingdom

Job description

Bookings Administrator (Bank)

Chichester Hospital | Administration | Bank | Part time

Up to £11.16 per hour, dependent on experience

Nuffield Health are seeking a Customer Service focused individual to support our busy Bookings Team at our Chichester Hospital as a Bank Bookings Administrator. This is a flexible role to cover annual leave, sickness and support team at peak times.

The opportunity

As a Booking Coordinator, you'll be a conscientious individual with a helpful, supportive approach. Your 'can do' attitude shines through. As being a good communicator both over the phone and in person, you bring strong organisation and administration skills.

Booking Coordinator:

Key Responsibilities

• To ensure complex administration and support meets all required standards and timescales.
• To manage, appraise, and interpret data, information and /or situations.
• To handle all enquires, or queries raised efficiently and effectively, escalating appropriately where necessary.
• To ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
• To prepare standard and adhoc reports as requested and required by the department

To provide clinic support, including but not limited to:

• The provision of professional patient and consultant liaisons
• Appointment bookings and changes
• Co-ordination of room /consultant availability
• Consultant/GP partnerships
• Create, alter or cancel clinics as required to support business needs

The Person

As an experienced Customer Service individual you will have the following skills;

• Previous experience working in a fast paced customer service environment
• Demonstrable ability to prioritise and organise a workload of changing priorities
• Excellent telephone manner
• Excellent verbal and written English communication skills
• Good working knowledge of excel, word, outlook, bespoke database
• Excellent attention to detail
• An understanding of the importance of policies and operating procedures

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

Job tags

Salary

£11.16 per hour