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Store Manager

Card Factory


Leicester | United Kingdom

Job description

Job Introduction

Store Location: Leicester Gallowtreegate

Store Hours: 42.5

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.

Role Responsibility

You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.

Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.

You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.

Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.

Make commercial decisions around stock availability and merchandising.

Actively seek contact with key stakeholders to gain a wider understanding of the business

Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.

The Ideal Candidate

You will be as passionate about celebrating our customers’ life moments as we are

Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business

Have experience in leading and developing a team of colleagues

Be prepared to work towards KPIs in a fast-paced environment

About the Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.  

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.


25% Card Factory colleague discount in-store and online

Save As You Earn scheme

Financial Wellbeing Support       

Financial Education Tools

Salary Advance

Seasonal incentive schemes

Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together

Discounted gym memberships and mobile phone contracts

Discounts across 100’s of UK retailers

Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing

Enhanced Family leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies, please.

Sportswift Ltd T/A cardfactory


Job tags

Permanent employmentLocal areaNo agency


£27.5k per annum

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