Blue Shock Recruitment Solutions
Location
Wakefield, West Yorkshire | United Kingdom
Job description
Our is looking for an experienced and driven Director of Operations who will be responsible for leading and motivating a team of District Managers to drive brand awareness and profitability by developing Operating Partners and General Managers to run successful businesses. The Director will coach and guide the Operations Team to ensure each team member is delivering in accordance with the initiatives of our vision statement and brand promise, while building connections and cultivating relationships within our communities.
Responsibilities include, but not limited to:
- Lead and coach a high-performing team of District Managers that will drive sales growth through customer satisfaction and engagement
- Support District Managers in managing the day-to-day operational issues in an efficient and effective manner
- Contribute strategies to people management challenges around recruitment and retention of staff
- Ensure the businesses are achieving and maintaining brand standards by supporting District Managers with action plans that will track performance and compliance
- Work closely with the Marketing team, and coordinate the execution of national marketing programs and campaigns
- Create opportunities for team collaboration and continuous improvements through training programs and workshops
- Demonstrate accurate forecasting of sales and other expenses for annual budget
- Identify solutions to streamline efficiencies to improve profitability while ensuring high levels of customer satisfaction
- Develop and oversee the strategic growth plan to expand in the USA market
- Participate in in-bakery training sessions as scheduled
- Actively network through a variety of institutions, recruitment and networking events
- Support new projects and initiatives as needed
Characteristics: - Passionate, energetic, resilient, visionary, driven, people connector, ambitious, guest eccentric, Team builder, sales champion, planner and well organized.
What You Bring to the Table: - 3+ years of experience in a similar role, overseeing a minimum of 30 locations
- 5+ years of demonstrated experience in building and leading a team of field consultants
- 10+ years of progressive operations experience in the food, retail or hospitality industry
- Proven track record of succeeding in growing revenue, including developing strategies to increase sales in local market
- Demonstrate strong financial analysis, reporting, and business planning
- Inspire teams by embodying the ‘lead by example’ method to execute strategic plans using effective change management techniques
- Strong experience with managing and opening new store locations, including understanding of the permitting and construction process
- Advanced experience in developing, implementing, and managing effective training systems
- Highly developed interpersonal, communication, problem solving and facilitation skills
- Encompasses genuine enthusiasm, resilience in the face of challenges and a solution-oriented mindset
- Ability to work in a fast paced, dynamic environment
What's in it for You: - Competitive salary, individualized bonus and vacation plan
- A great healthcare plan – Medical, Dental, Life, AD&D
- 401k retirement plan with company matching
- Car allowance and Cell phone reimbursement plan
- Paid sick and personal leave days
- Subsidized wellness program, paid day for mental health or volunteer time
- An open, continuous learning environment where professional development and career progression is encouraged
- Work with a dynamic, driven, high-achieving, close knit and fun loving team
- High level of autonomy and responsibility
- Be part of a rapid growing company with a product you can be genuinely proud of
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