Telesales & Customer Service Executive - L3 Customer Service Apprenticeship - MHG (Supplies) Ltd INSPIRE ATA LIMITED

Location

Holbrook, South Yorkshire | United Kingdom

Job description

What you will do in your working day

• Making outbound calls to build a new customer base.
• Addressing customer enquiries.
• Resolving issues.
• Performing data entry on our in-house CRM system.
• Maintaining positive relationships with clients

The role requires no prior experience in telesales – we provide full training in-house. Once established, you'll take responsibility for your customer base, focusing on long-term development. In addition to telesales, this role involves providing excellent customer service to ensure client satisfaction and loyalty.

Benefits:

• Eligible for an NUS card for discounts in shops and restaurants
• Eligible for an apprenticeship oyster card, 30% off travel
• Discount on Nandos, ASOS, Vue cinema and much more
• Earn while you learn
• No debt
• Automatic rise in pay after 12 months
• Prizes and vouchers to be won (apprentice of the month)
• Secure a job with little or no experience
• Remote learning

The training you will be getting

• You will be studying the Level 3 Customer Service Specialist apprenticeship, the typical duration of this programme is 18 months. 
• Level 3 Customer Service Specialist qualification upon successful completion of the apprenticeship.

What to expect at the end of your apprenticeship

• Future career progression opportunities 

Job tags

Salary

£11.65k per annum