Reception Manager

Location

Westminster, Greater London | United Kingdom

Job description

Department: Front Office

Job Level: Management

Job Type: Full Time

Job Reference: req10651

Date Posted: 7 March

At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as an Reception Manageryou will be responsible to assist the Front Office Manager in all Front Office duties. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can-do approach who leads from the front to ensure the Reception Team delivers a memorable experience for every guest.  


We are looking for a Reception Managerwho:

• Has excellent detailed knowledge of Front Office operations
• Ensures guests’ needs are satisfactorily met
• Plays a hands-on role leading by example, and taking opportunities to motivate, train and inspire the front office team members
• Is proficient with Microsoft Office and excellent knowledge of Opera
• Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
• Has previous experience as a Duty Manager, Reception Manageror similar role in a hotel

As a Reception Manager, you will receive:

• Two wellness days per year, meaning all team members start with 30 days holiday per year (pro rata) – this increases with service!  
• Salary: Up to £36’210.00 per annum
• Discounted gym memberships
• Access to free financial and mortgage advice
• Shift patterns shared at least 2 weeks in advance so you can plan your life around work! 
• Discounted hotel staff rates
• Two meals per day, every day (including days off if you wish to come in!) 
• Great Learning and development opportunities

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. 

Park Plaza. Be part of it.

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