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Location

East Grinstead, West Sussex | United Kingdom

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Job description

We are proud to collaborate with a well–established membership services company in their search for a dedicated Bilingual Customer Service Agent. This exciting opportunity is available on a 6 month temporary basis paying 14PH.
This role is a 35 hour working week and shifts will fall Mon–Sun 8am–9pm. (role is based on site 5 days per week)
You must have a professional level (speaking, reading & writing) in either Spanish, French, German or Italian.

Key Responsibilities for the Bilingual Customer Service Agent:
– Answering incoming calls from the members to assist with any emergency breakdowns.
– Making outbound calls to European 3rd party companies to arrange breakdown recovery
– Creating Clear assistance plans
– Showing compassion and empathy

Key Skills for the Bilingual Customer Service Agent:
– It is essential you are fluent (written & spoken) in either Spanish, French, German or Italian
– Customer Service Experience
– Ability to get to site 5 days per week

Please apply as directed!

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Job tags

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Salary