Location
Lancashire | United Kingdom
Job description
My Client In Lancashire are seeking a dynamic and hands-on Head of Service Operations to spearhead there cloud-based operational iniatitives. The primary focus of this role is on operational infrastructure management, ensuring the reliability, scalability, and security of our cloud systems, along with building the support team as the service grows.
The area you will be helping my client in are:
You will have experience in the following areas
* Technical Expertise: Deep understanding of Cloud and IoT technologies, platforms, and their applications, using this expertise to solve complex problems and drive innovation. An ideal candidate should have hands on experience using AWS or a similar cloud provider and be familiar with NodeJS and web application development. Knowledge of SQL databases (being able to construct and critique complex queries) and good understanding of version control and CI/CD processes are also an advantage.
* Cross-functional Collaboration: Strong collaboration skills to work with product development, marketing, and operational teams, as well as external partners, to achieve cloud objectives. Ability to lead cross functional teams and foster collaboration through hands-on involvement.
* Customer Focussed Mindset: A proactive and forward-thinking approach to customer support and user experience. The implementation of process and tools to maximise the effectiveness of the small support team to be able to delight our ever-increasing customer base.
* A Hands-on Approach: A hands-on approach to problem-solving and implementation, demonstrating the ability to dive into the details when necessary to drive successful outcomes. Willingness to actively participate in project execution and provide hands-on support to team members.
Salary is negotiable depending on experience.
If you would like to find out more please apply and i'll call to discuss
Job tags
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