Location
Leatherhead, Surrey | United Kingdom
Job description
Team Lead
Position Description
Put yourself at the centre of the digital revolution, motivating highly talented Agile teams to deliver complex projects that matter. Our Project Support Office is trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent, and inspiring everyone to pursue careers in our sector. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
For this highly diverse role, we are keen to hear from you if you have demonstrable success in a Team Lead position ideally in a Technical Environment.
Due to the secure nature of this project, we require single UK Nationals. All applicants must hold or be prepared to undergo National Security Vetting (NSV), Security Check (SC), level. This position will also require working on site at a CGI office in Leatherhead or Reading 2-3 days per week.
Your future duties and responsibilities
The Project Support Office (PSO), supports the programme in its delivery, working with teams to deliver results aligning with the contract. We are looking for a Team Lead to support the programme with a broad range of activities including On-boarding, recruitment, reporting, and asset management. A key focus of this role is to lead a growing PSO Team, overseeing their tasks to ensure dedicated project office support is provided smoothly and efficiently to the projects and the wider programme.
• Daily organisation, planning and tasking of PSO Team Members/ PSO activities
• Management of PSO mailboxes and the PSO / Programme calendars
• Being the main point of contact for PSO Team Members queries
• Responsibility for the quality of PSO team output, i.e. Implementing appropriate governance
• Contribution to, and support of PSO processes, procedures and tooling e.g. iTools
• Escalation and issue management
• Process creation, management, and improvement
Required qualifications to be successful in this role
• Demonstrable success of managing a team in a Technical environment
• Experience of leading a team to deliver against SLA's and KPI's
• Ability to lead and drive a team to deliver a best in class service
• First class communication skills at all levels
• Strong Organisational and time management attributes
• Posses an analytical approach with a keen eye for process improvement
#LI-LW1
Insights you can act on While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.
Job tags
Salary
