People's Partnership
Location
Crawley, West Sussex | United Kingdom
Job description
Vacancy NameHead of Commercial Analytics
Vacancy NoVN1243
Employment TypeFull-Time
Primary Work LocationPeople's Partnership - Manhattan Building, Crawley
DescriptionHead of Commercial Analytics
Full Time, Permanent
Crawley, West Sussex
We’re motivated by helping people to save for their future. Everything we do is about fairness and simplicity, rather than profit. And we know that delivering an exceptional service is only made possible by the outstanding individuals that work for us.
That’s why we actively support our employees’ career progression and wellbeing by providing:
• benefits and rewards
• learning and development opportunities
• social facilities and events
• opportunities to contribute to community
• a caring, supportive environment led by our company values.
The purpose of this role is to manage a team of analysts to deliver reporting, MI and insights across the span of the commercial team. While the team remains relatively small, it is anticipated that the ‘Head of’ role will also undertake and deliver some analysis and may own some aspects of regular reporting.
This team’s output is a critical input to understanding the performance of our current and future customer and commercial activities and to making timely decisions to improve effectiveness and make both tactical commercial decisions and as input to longer term strategic questions.
This role will establish close relationships with the key decision makers in the commercial team and develop a clear understanding of their priorities and challenges so that the analytics team can be focussed on supporting their needs.
Responsibilities:
• managing and motivating the analytics team to deliver their objectives.
• developing relationships with commercial team leaders and understanding their needs today and in future.
• understanding and anticipating data and analytics needs in relation to PP strategy – and building appropriate capability.
• Manage team to deliver MI, reporting and analysis to support commercial performance including:
• Marketing reporting, campaign analysis and marketing RoI
• Distribution performance (new business & retention), including intermediary analysis
• Developments in existing customer base (e.g. increased contributions, insolvencies etc
• Forecasting to manage demand & inform commercial planning
Qualifications:
• Highly numerate, degree level
• Strong commercial understanding (e.g. marketing return on investment, pricing levers)
• Experience of managing and motivate small teams of analysts.
• Ability to engage with senior commercial managers and distil their requirements.
• Manage project/analytics lifecycle from understanding requirements through to testing and delivery.
• Used to managing small budget.
• Good understanding of the marketing and business development life cycle.
• Direct marketing experience (both e-mail and paper DM preferred)
• Financial Services experience (pensions an advantage).
• Ability to work quickly and accurately with a high attention to detail.
• Customer focused.
• Able to hit regular deadlines.
• Able to manage resources as priorities change.
• Self-motivated, disciplined and organised.
Perks:
Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer… even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant or grab some free fruit – we get a big delivery every week.
Discover more of People's Partnership employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.
Disability Statement:
PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.
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