Location
City of London, Greater London | United Kingdom
Job description
About The Role
As a Receptionist you'll act as the first point of contact for all visitors and staff to the building providing an excellent first impression. You will work in the busy and ever-changing environment of the reception within our hardworking team, ensuring customer satisfaction and care amongst clients and visitors alike.
You will be working Monday to Friday, 08:00 to 17:00, on a permanent full-time basis, 40 hours per week.
You will:
- Receive high profile visitors who need to be dealt with efficiently, ensuring minimal delay in them meeting their host or attending their meeting
- Maintain a friendly and professional service with a strong emphasis on providing the highest levels of customer care
- Perform basic administration tasks
- Provide information to visitors in a concise and friendly manner
- Liaison with the property manager and/or facilities manager to help ensure contractors carry out their duties effectively and assist with any other tasks requested
- Develop effective relationships with clients, agents and contractors
- Organise/assist in seasonal promotional events; Pop-up markets - supporting local businesses as appropriate - Easter, Halloween, Christmas and Summer activities.
- Manage the Landlord Malcolm App, with building events/news.
- Collaboration with the CBRE Customer Journey Community.
As a successful Receptionist within our team you will need:
- Experience of working in a similar role within a corporate environment.
- A professional manner with excellent customer service skills
- Excellent PC skills to include Outlook, Word and Excel
- Enthusiasm, flexibility and team-working skills
What will you get in return?
- A pension scheme- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme 'OCS Stars'- monetary rewards given to top performers
- Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme- discounted bicycles
- Access to our Employee Assistance Programme- 24-7 Wellbeing Support
- 1-hour break
- TBC per hour
- Uniform Allowance
About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Job tags
Salary
£14.23 per hour
