Apprentice IT Technician ACHIEVEMENT TRAINING LIMITED

Location

Norwich, Norfolk | United Kingdom

Job description

What you will do in your working day

The job role here at ATL is quite diverse, so you'll get a really useful range of experience. Full on-the-job training will be given and you will be mentored by an experienced Team Co-ordinator, with additional support from the rest of our friendly Central Services team and specialist Technical Tutors.

• You'll be learning how to provide 1st, 2nd and 3rd line technical support and customer service (in-person, via telephone or online / remote) to Achievement Training customers, visitors and guests, as directed by the IT / OPS Co-ordinator
• As part of the team, you'll perform network trouble shooting to isolate and diagnose common network problems and help manage upgrades to the various systems used within ATL (hardware, software, networking)
• Training on and off the job will enable you to install, upgrade, update and configure network, printing systems, phone systems and software

The training you will be getting

We'll support you to develop your skills, knowledge and experience as you work towards your Level 3 qualification.

Your weekly day-release for study will be right here at Achievement Training in Plymouth city centre. 

What to expect at the end of your apprenticeship

Progression opportunities may include advanced and higher apprenticeships and with experience, you could become a senior IT Technician or specialise in an area such as Networking or Cyber Security.

You can find more information on Future careers by visiting

Job tags

Salary

£11.32k per annum