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Location

Middlesbrough | United Kingdom

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Job description

We are looking for Receptionist/Administrator that will provide administrative support to the Integrated Vulnerable Persons Model.

Duties and Responsibilities:

1. Undertake a range of tasks e.g. reception duties, answering telephone, face to face enquiries, liaising with relevant staff, dealing with visitors. Dealing with routine unexpected problems and situations within the service.

2. Provide general clerical/ admin, support e.g. photocopying, filing, completion of standard forms, responding to routine correspondence.

3. Set up and maintain manual and computerised records/ management information systems or service specific management information systems.

4. Sort and distribute mail.

5. Undertake administrative procedures e.g. (reconciliation and processing orders, invoices etc.).

6. Planning and scheduling of events /appointments.

7. Operate relevant equipment/ICT packages e.g. (electronic social care database, Word, excel, spreadsheets, internet).

8. Maintain stock and supplies, ordering of stationary and other supplies.

9. Undertake general financial administration e.g. processing orders.

10. Be aware of and comply with policies and procedures relating to the job holders area of work.

11. Where appropriate provide supervision for other staff carrying out routine administrative tasks.

12. Demonstrate duties and allocate work to other members of staff.

13. Support the role of other professionals.

14. Attend and participate in relevant meetings as required.

15. Participate in training and other learning activities and performance development as required.

16. Contribute to the overall ethos of the council.

17. To undertake duties and responsibilities in accordance with the councils policy and procedures.

18. Be willing to work flexible hours, some of which may be unsociable.

Corporate Responsibilities:

We will make every reasonable effort to supply the necessary employment aids, equipment or adaptations to enable employees to perform the full duties of the job in accordance with the Equality Act 2010 where a post holder is disabled.
You will
Demonstrate a commitment to the principles of equality of opportunity and fairness of treatment in relation to employment issues and service delivery.
Respect all confidentialities and principles and practices of the Data Protection Act.
Comply with Health and Safety policies and legislation.
Be committed to continuous personal development, including Middlesbrough learns.
Demonstrate a commitment to the safeguarding of children and vulnerable adults, highlighting any areas of concern with the appropriate service and adhering to the policies of the Council relating to these issues.
The above duties and responsibilities cannot totally encompass or define all tasks which may be required. The outlined duties and responsibilities may, therefore, vary from time to time without materially changing either the character or level of responsibility: these factors are reflected in the post.
Enhanced DBS required for this role.

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Job tags

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Salary

£11.59 per hour