Cameron James
Location
Chester, Cheshire | United Kingdom
Job description
They require a Senior Client Servicing Administrator for their office close to Chester.
Requirements of the role:
New business applications (following cases through to issue and payment)
Claims processing
Day to day queries from scheme members, employers and/or HR
Referring any issues/technical queries to Client Relationship Manager (CRM)
Process and record changes to members personal details
Checking and issue of policy documents to scheme members
Processing scheme leavers and joiners
Issue of annual statements to scheme members
Upload monthly GPP premiums on product provider systems
Process group scheme renewals, including requesting and checking quotes and aiding the CRM negotiating rates with providers and drafting recommendation reports from templates.
Preparation and issue of invoices to employer
Liaising with product providers, clients and CRMs as necessary
Ensure that new and existing records, both computerised and manual, are kept up to date
Set up clients on online benefits portal
Manage and update online benefits portal with new joiners and member changes
The position offers exceptional holiday entitlement plus comprehensive benefits.
For a full job description and benefits package please contact Cameron James or apply on-line
Job tags
Salary
