Conference & Events Manager
Location
Dunston, Norfolk | United Kingdom
Job description
Are you passionate about food and providing an outstanding customer experience?
Do you thrive in a fast-paced role where 2 days are never the same?
As Conference & Events Manager, you'll be responsible for overseeing and coordinating all aspects of conferences, weddings, and special events hosted at the hotel. This role plays a crucial part in ensuring that each event runs smoothly and meets or exceeds the expectations of clients and guests. The manager will work closely with the hotel's sales and catering teams, as well as various vendors and suppliers, to create memorable and successful events.
What will I do?
- Understand client event requirements
- Work with the sales team to develop detailed event plans, including timelines, layouts and vendor contracts
- Co-ordinate the event from set up, breakdown, ensuring everything runs smoothly
- Provide a friendly, courteous and discreet service
- Supervision of the events, providing direction to the team
- Ensure staffing levels to accommodate requirements
- Deal with any issues and complaints which may arise
- Carry out post event debriefings with clients
- Ensure hygiene & cleanliness standards are maintained at all times
- Work closely with the kitchen team to ensure menus meet quality and company presentation standards
- Support other F&B areas as and when required, including Restaurant & Bar
Is this the role for me?
- Previous experience in an F&B management role
- Have experience managing busy conference & events, banqueting and weddings
- You'll be an operational, hands on manager and lead by example
- Relevant qualifications in either food service management, hospitality management
- Up to date knowledge of F&B trends and best practice
- Standards driven and know what 'good looks like'
- Passionate about good quality food and providing an outstanding guest experience
Why The QHotels Collection?
- Family and Friends discounts in hotels across The QHotels Collection
- Free onsite parking
- Various Employee celebratory days throughout the year
- Support with training & professional qualifications, including course fees!
- Carve out your own career path with The QHotels Collection as there will be progression & career development opportunities across our hotel portfolio
- Internal talent exchange network Access to an Employee Assistance Programme, 24/7, 365 days a year
At The QHotels Collection, we are proud to be a Disability Confident employer. Our culture centres around diversity, inclusion, and equal opportunities for all. If you would like to discuss your application further in relation to the Disability Confident, please do reach out via email to [email protected].
The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Job tags
Salary
£28k per annum
