Customer Support Representative
Hitachi Construction Machinery Co., Ltd.
Location
Newcastle upon Tyne | United Kingdom
Job description
The Opportunity
HCA's Newcastle branch has an exciting opportunity for an experienced and motivated sales professional to join the team in the position of a Customer Support Representative for our Newcastle and North Coast region. This role will have you selling market leading products and service across the quality Hitachi range through a mix of business development and account management.
Your responsibilities will include:
- Handling the important link between customers and the company to ensure Hitachi's high level of service delivery is maintained at all times
- Promoting and generating parts and service sales streams with the intention of increasing sales
- Undertake customer machine inspections with a high attention to detail
- Identifying and developing presentations when negotiating with new prospects
- Efficiently liaise with current and potential customer base with accurate reporting of activity, sales, opportunities and market activity
- Personable and Professional presentation with strong communication skills - both written and verbal
Benefits
- A rewarding Base Salary + Super + Commission Structure + Fully Maintained Company Car
- Tools of the trade including your own laptop and mobile
- Discounted health insurance premiums with Medibank & access to exclusive discounts on goods and services
- Supportive management who value your input in finding new and improved ways to achieving success
- Continuous training and upskilling with access to the latest technologies
- Be a part of a leading OEM which genuinely values and ensures you are happy and safe at work!
Skills & Experience
To be successful in this role, you will need:
- Demonstrated service sales or parts interpreting experience within the Mining, Construction or Earthmoving industry will be advantageous
- Genuine desire to deliver Hitachi's Promise of Total Customer Satisfaction as you develop and maintain positive relationships with customers
- A motivated and ambitious commitment to meet and exceed sales targets
- Strategic and Analytical capability to assess value, including the use of CRM
- Confident, courteous and professional communication and presentation skills
- Self-motivated and the ability to work autonomously and a current driver's license
Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.
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Job tags
Salary
