---

---

Location

Trafford, Greater Manchester | United Kingdom

---

Job description

To assist in providing a comprehensive, high quality and efficient
administrative service to the Safeguarding Team.

Contribute to best practice and assist in developing working practices in the team to deliver an efficient and effective administration service.

 Ensure compliance with relevant procedures in the day to day running of the department. Act as an initial point of contact within the Safeguarding team dealing with telephone calls, emails and messages some of which are complex or contain sensitive information

The use of various I.T. systems (e.g. Child Health, EMIS, National Spine) to retrieve and input information.

Prioritise and allocate work resulting from the opening and actioning of mail (paper and electronic).

Develop and maintain, recording and administrative systems to support
safeguarding processes.

Undertaking general office duties as required including filing, photocopying, collating and distributing information, receipt and distribution of incoming and outgoing mail (paper and electronic).

Develop and maintain good working relationships with internal and external partner agencies and services.

Take minutes and arrange meetings, preparing appropriate paperwork as required.

Maintain electronic diaries.

Contribute to the provision of a reception service, greeting patients, staff, and visitors, and ensuring their customer service needs are provided.

Contribute to the maintenance of appropriate stock and non-stock items.

Contribute to the establishment and maintenance of electronic databases

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Knowledge and experience:

Previous experience within an office/administration
environment.
Good knowledge of Microsoft Office package.
Experience in the use of databases.
Experience of maintaining robust filing systems
(paper and electronic).
Understanding of the importance of maintaining
confidentiality, data protection

Skills:

Good telephone manner.
Good verbal and written communication skills.
Good organisational and time management skills.
Ability to prioritise workload.
Ability to work as part of a team.
Ability to use own initiative when working alone

Good telephone manner.
Good verbal and written communication skills.
Good organisational and time management skills.
Ability to prioritise workload.
Ability to work as part of a team.
Ability to use own initiative when working alone

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected].

We’re looking forward to hearing from you!

This advert closes on Sunday 24 Mar 2024

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

---

Job tags

---

---

Salary