Apprentice Telesales/Business Developer (Frankley)
HOWDEN JOINERY LIMITED
Location
Frankley, Worcestershire | United Kingdom
Job description
What you will do in your working day
- Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
- Focus on effective customer account management, aiming to increase the company’s customer base and develop long-term collaborative relationships within the building trade
- Maintain up-to-date product and industry knowledge
- Use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers
- Keep in touch with both leading banks depots regularly via the telephone and using our customer engagement messaging tool
- Develop long-term collaborative relationships with customers
- Proactively gain new accounts, repeat business, and generate qualified leads for the team through outgoing sales calls
- Process sales for customers using the in-store payment systems, quoting correct pricing, delivery date and stock requirements
The training you will be getting
- Customer Service Practitioner Level 2 - Intermediate Apprenticeship
- Training provided by an in-house Learning & Development Team
Support from an external training provider - 15-month programme including a minimum 12 month learning period plus end point assessment
- Apprentices will be required to have or achieve level 1 English and maths and to have taken Level 2 English and maths tests prior to completion of their Apprenticeship
What to expect at the end of your apprenticeship
Full-time employment with Howdens.
Job tags
Salary
£15k per annum
