---

---

Location

Bollington, Cheshire | United Kingdom

---

Job description

Overview

Job Description – Senior Operations Executive

Company: Adelphi Research, part of Adelphi Group (an Omnicom Healthcare Company)

Job Location: Based in our HQ office in Bollington, Cheshire, UK, however, we offer great flexibility and hybrid working.Whilst virtual client engagement and execution of research has been virtual since 2020, we do expect travel to be part of this role in the future.

About Adelphi Research: Adelphi Research is a global market research consultancy. As an Adelphi Group company, we’ve been providing insights that impact strategic decision-making for pharmaceutical and healthcare organisations for over 30 years. Our work focuses on designing and delivering insights that inspire action and drive change our clients seek to achieve. It is through the continuous development of our people and honing of our culture we drive our successes.

We are a dynamic, creative and connected team with a thirst for learning, which is reflected in the meaningful relationships that we develop, both internally as a team and externally with our clients.

From our HQ offices in the UK and USA, we carry out research globally, working across a wide range of therapy areas.

We have invested time and development in adopting a model of transformational growth and change, which provides diverse opportunities for our teams to experiment in the spirit of continuously improving what we do.

Role

Due to successful client growth an exciting opportunity has arisen for a Senior Project Services Executive to join Adelphi Research based in our UK HQ office in Cheshire. The role is critical to our ability to deliver successfully to our clients.

Working alongside another Senior Project Services Executive, you will be responsible for providing internal support to client-facing teams through delivery of timely and accurate project budgets and through commissioning and management of

• Ensure all contracts and task orders are in place for each project you are costing and commissioning with vendors
• Develop strong working relationships with vendors whilst ensuring we gain quality and price satisfaction
• Ensure accuracy and timely receipt of invoices for your projects
• As a key member of the project team you will ensure that all documents are stored appropriately and confidentially and all materials follow our internal version control system so they can be easily identified and retrieved

Working under the guidance of a Senior Operations Manager, you will create project budgets and provide these to the research team for review and comment

• Liaise with external vendors to obtain competitive and robust costs and feasibility information
• Ensure that the rates used align to individual client contract agreements
• Ensure that the project budgets are realistic and also that the level of profit margin is acceptable
• You will be a positive role model and help in the development coaching and mentoring of junior staff in costing and vendor management

Core competencies- You must be able to demonstrate the following to enter at the Senior level:

• Evidence of experience in a costing and vendor management role, or transferable skills in a similar role
• Ability to negotiate costs whilst developing strong vendor relationships
• Excellent organisation skills
• Excellent communication skills
• Ability to work as part of a team as well as independently motivated
• Attention to detail is crucial as is the ability to work to tight deadlines and able to multi-task
• Microsoft Excel skills
• Client service mentality
• And most importantly, passion for what you do and a personal desire to work as part of team

Qualifications and Experience:

• A-levels (or equivalent) or Degree level qualified (2:1 as a minimum in a relevant area)
• Ability to demonstrate 2-3 years relevant experience, ideally in a fast-paced agency environment for the Senior role

recruitment/fieldwork partners, moderators and analysts. The role is fast paced and varied with a typical day involving: Taking a costing brief from a Director; communicating via e-mail or telephone to multiple vendors in different markets and time zones; commissioning vendors and ensuring all paperwork is completed; creating budgets for projects and entering details into spreadsheets and/or client portals. 

The Person:

You will ideally have some experience in project costing/budget creation and field management within a market research agency, ideally with some experience in the pharmaceutical or healthcare sector. However, we will consider applications if you have transferable skills such as office management or administration experience for a role as Project Services Executive and provide the necessary training.

You will possess strong organisational skills and be willing to learn, and follow, internal processes and industry regulations. As a team player, you are able to multi-task and deliver a high standard of work at all times, often under tight deadlines. You will understand the elements that are important drivers of project cost and are comfortable in creating and updating project budgets. Knowledge of Microsoft Excel is essential as you will be expected, following training, to create and update project cost spreadsheets and ensure appropriate version control.

In addition to this you will be an excellent communicator, confident in both written and verbal forms as you will be commissioning suppliers on behalf of Adelphi Research. In . In addition to excellent English, foreign language skills (German, French, Italian or Spanish) would be a distinct advantage, but not essential.Role requirements:

Working under the guidance of a Senior Operations Manager, you will play a key role in the commissioning and day-to-day management of external vendors. You will have direct contact with internal client-facing teams & external vendors and be expected, with support, to :

• Liaise directly on day-to-day recruitment management needs with vendors
• A fast learner with a desire to tackle new challenges
• European languages are desirable, but not essential 

Package:

• Adelphi Research offer a competitive package based on experience, plus an annual incentive plan based on Company and personal performance. The role will attract a higher salary if you are already experienced in this field and can bring additional skills to our team, such as fluency in a relevant foreign language, or experience of more advanced costing approaches
• In addition to your salary package, we also provide:
• Company laptop
• Free-gym membership
• Health insurance (taxable benefit)
• Pension benefits

If you want to develop your career in an internally-facing capacity, rather than in sales and client management, Adelphi Research will provide training and mentoring to enable you to work with minimal supervision.

Our commitment:

Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you

#J-18808-Ljbffr

---

Job tags

---

---

Salary