John Lewis Partnership
Location
Fareham, Hampshire | United Kingdom
Job description
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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.
Our Purpose
Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.
At a glance:
Role: Team Manager, Nights
This role will also receive night shift premium pay, this will be 33% of the base rate.
Position: Permanent
Hours: 37.5 hours 20:00-07:00
Location: Locks Heath
About the role:
As a Team Manager you will support your leadership team to ensure that every customer that visits or interacts with your shop, has an exceptional service experience, through the creation of a seamless customer shopping journey.
You will be an outstanding specialist in people and will lead, inspire and develop your Partners, enabling each of them to reach their full potential.
You will maximise every sales opportunity and commercial result through exemplary leadership, optimising profit and the operational success of your shop and be accountable for the results in our delegated areas of focus.
You will lead the shop in the Branch Manager’s absence, ensuring that you deliver excellent commercial, operational and people leadership for the whole operation as well as your specific areas of focus.
Essential/ desirable skills you’ll need;
Duty Manager trained
Disciplinary & Grievance trained (inc. Independent Notetaker) - experience desired but may be acquired if new to role
Hiring/ Recruiting Manager trained - experience desired but may be acquired if new to role
Customer Service Lead trained
Regulatory Compliance Management (as required)
Personal Licence Holder
Please consider the following when making your application:
-This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.
We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special. Benefits include:
Once you’ve been with us for three months, you’ll get Partnership discount in store and online on a majority of products. That’s 25% off in John Lewis & Partners (12% off electrical products, some exclusions apply) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount.
The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)
Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy
And much more! Find out more about our benefits here:
For internal use only:
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Do you enjoy leading and developing a team?
Can you drive a culture of high standards and excellent service? Then our Waitrose Team Manager role might be the one for you.
At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here -
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