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Location

Salford, Greater Manchester | United Kingdom

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Job description

Senior Analyst

Manchester, Staines, Leeds or London

Flexible / Hybrid working options (e. g. up to 4 days WFH)

Permanent

£51. 4k - £64.5k DOE + bonus + fantastic benefits

37.5 hours per week

Here you'll be welcomed. We chion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview:

As Senior Analyst you will primarily focus on turning internal and external datasets into actionable insights to support our growth ambition. Working as an integral part of the marketing function, you will offer vital insights via the interrogation of customer acquisition activity to drive out optimisations and potential user journey improvements.

What you'll do:

• Conduct data aggregation and mining to provide a descriptive profile of the clinic's customer base
• Design and run predictive analytics to forecast various scenario outcomes
• Uncover relationships between data sets, looking at any events that may correlate or correspond with increases or decreases in sales
• Design and run probability theories using regression analysis, filtering, cluster analysis and time-series data analytics

• Collect, clean and analyse data from various sources such as web analytics, databases, customer surveys and sales reports to provide insights into customer behaviour
• Gather new data to answer questions, collate and organise data from multiple sources
• Apply analytical techniques and tools to extract and present new insights to support sales, marketing and operations in customer acquisition and retention activities
• Orchestrate and design an interactive trading dashboard that reports against agreed KPI's and is a cross functional reflection of where opportunities to increase performance sit

What you'll bring:

• Good understanding of data pipeline architecture and design, including data ingestion, processing, storage and analysis
• Experience in using various tools and technologies to build and manage scalable and reliable data pipelines such as Apache Spark, Apache Airflow, Google Cloud Platform, Amazon Web Services etc
• Experience in applying statistical and machine learning methods to solve real-world problems in various domains
• Keen problem-solving mind-set
• Experienced user of Power BI, Adobe Analytics and ability to pick up using unique data portals
• Capability to turn to secondary or external sources, including government portals, Google Trends and data published by major organizations such as FDA and the World Health Organization

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

· 25 days holiday, increasing through length of service, with option to buy or sell

· Bupa health insurance as a benefit in kind

· An enhanced pension plan and life insurance

· Annual performance-based bonus

· Onsite gyms or local discounts where no onsite gym available

· Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you've found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn't where you've been.

This is where you're going.

This is what we have belief in.

Time Type:

Full time

Job Area:

Strategy, Change & Transformation

Locations:

Bupa Place

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Job tags

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Salary

£4 per hour