Location
England | United Kingdom
Job description
Operations Manager
Location: South Coast
Pay rate: £67.57 per hour
We are looking for a dedicated and experienced Operations Manager. The successful candidate will take the lead responsibility for designated areas of service delivery to provide a high-quality provision for adults with a learning disability. Through management tools such as supervision, service monitoring and reviewing service information the post holder will support and develop their managers and their services.Working collaboratively as part of the management team the role is responsible for day-to-day delivery of services alongside service development to ensure that services continue to meet client needs and remain compliant. The post holder also contributes to the delivery and development of all services within LDS and broader ASC delivery, deputising for the Head of Service and representing the service at a variety of internal and external meetings.
The ideal candidate will have:
Relevant Professional Qualification e.g. Social work, Occupational therapy; and/orRelevant Management qualification or willingness to complete Chartered Manager (Level 6) apprenticeship which will be funded by the Council.
The Essential key skills, abilities, knowledge, experience, values and behaviours: - Identifying local service needs and directing resources appropriately
- Monitoring the quality of local service provision
- Translating local and national policy into practice
- Contributing to and implementing new service initiatives
- Interagency/partnership working
- Budget management and effective leadership
- Interpreting legislation in difficult cases
- Political awareness
- Effective verbal and written communication skills
- Ability to produce clear and concise reports
- Negotiation and influencing skills/presentation skills
- Practical problem-solving skills
- Staff supervision and management, team motivation and team building
- Chairing meetings
- Evidence of effective planning for change.
- Ability to makes decisions when dealing with often constant and conflicting demands on time
- An ability to work constructively with colleagues, both internal and external
- Knowledge of statutory responsibilities and Departmental policies and procedures in relation to specific service area
- Knowledge of relevant legislation e.g. NHS and Community Care Act Page 4 of 5
- Knowledge of Safeguarding Vulnerable Adults systems, policies and procedures
- Knowledge of corporate functions and working arrangements within the Adult Social Care
- Working knowledge of the Capacity Act (2005) and DoLs.
- Working knowledge of Delayed transfers of Care.
- Significant Social Services managerial experience
- Strategic service planning experience
- Experience of local budgetary control
- Experience of the management of change
- A commitment to equal opportunities and anti-discriminatory practice
- Diplomatic, innovative, decisive, change orientated, self-motivated, team worker
In this role you will: - Responsible for the appropriate delivery of services to people within a designated service area in accordance with statutory requirements, County Council policies, procedures and quality standards. 2. Manage the budgetary performance of a designated service unit within the Departmental scheme of delegation.
- Manage performance within the context of the Performance Assessment Framework, Performance Indicators and agreed targets.
- Achieve an effective delivery of service through the management of people, and take responsibility for the formal operation of the County Council’s policies and procedures pertaining to personnel related matters e.g. grievance, disciplinary procedures. Page 2 of 5
- Recruit and retain appropriately qualified staff to ensure the effective provision of services and co-ordinate the development of staff and their effectiveness through training and regular supervision. 6. Contribute to the development of Departmental policies and procedures in order to maintain and improve the quality of service.
- Administer the Complaints Procedure within Departmental guidelines including complaints investigations to establish what remedial action if any is necessary.
- Brief DMT on problems needing resolution and highlight service achievements.
- Ensure that the Performance Development Scheme is fully implemented throughout the service managed.
10.Achieve the annual performance targets for the designated service unit and personal development targets.
11.To provide management support to Departmental out of hours services and where appropriate, participate with others on a rota
12.To undertake any other such duties as may reasonably fall within the purview of the post, as required by the manager/supervisor, ensuring that all duties undertaken are done so in accordance with departmental policies, practices procedures and standards, including Equal Opportunities/Anti-Discriminatory practice.
This is an agency post and Pertemps can offer you:- Dedicated consultant who has access to all roles across the UK and is available for you to speak to, easy registration process, referral schemes and incentives, ongoing compliance managed for you, prompt and reliable payroll and lots more.
This role is ideally located for those travelling from Eastleigh, Portsmouth, Chichester, Bogna Regis, Fareham, Havant, Brighton, Worthing, Crawley, Horsham, Hastings, Bournemouth, Dover, Canterbury, Margate, London, Winchester, Tonbridge #J-18808-Ljbffr
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