Administration Graduate Scheme

Location

Crawley, West Sussex | United Kingdom

Job description

Overview

A successful college based in Crawley are looking for a bright graduate to join their prestigious scheme, initially as an Administrator but with the potential to move around different departments.

Salary: £20,000

The Role

• Promote the professional image of the College at all times, and in all dealings with either internal or external parties
• Liaise closely and form effective working relationships with staff, students and third parties such as external agencies
• Assist with departmental organisation and take part in key College events, such as enrolment, Open Day/Evenings etc.
• Assist the Head of Department in the effective collation of retention data, learner surveys and other documentation if required
• Enrolling learners on courses as directed. This will include using the College’s Management Information System and processing fee payments
• Process course cancellations and refunds (with prior authorisation from the Curriculum Operations Manager and the Head of Department) which includes contacting students. Processing course and student amendments when required
• Arranging meetings, including accommodation and provision of refreshments, preparing and circulating documentation
• Respond to queries in a timely and professional manner, ensuring a high level of customer service at all times
• Attend meetings, prepare agendas and take minutes as required
• Managing diaries for the departmental team
• Working with the members of the department to ensure the timely and accurate recording of sickness, annual leave and other absence of staff, ensuring the data collected is communicated to the HR Department
• Ensuring that stocks of stationery and office supplies are maintained
• Using and maintaining College database systems. Using, creating and maintaining simple databases and spreadsheets as required
• Developing and maintaining effective filing systems for the storage and prompt retrieval of information/papers
• Co-ordinating a register system
• Co-ordinating part-time teaching contracts and sessional claims
• Co-ordinating financial records
• Carry out any other administrative duties including (but not limited to): opening & distributing post, letter preparation, e-mail communications, CRMS updating and dissemination of other key information

Key Skills/Experience

• A degree from a good university
• Knowledge of office best practice
• Knowledge of effective administration processes and procedures
• Excellent knowledge of Microsoft Office packages (in particular Excel, Word & Powerpoint)
• Strong experience of providing administration support
• Experience of setting up administration systems & procedures
• Experience with using databases & familiarity with quality improvement systems
• Experience within an education environment

Job tags

Salary

£20k per annum