Remote Customer Service Advisor

Location

Leatherhead, Surrey | United Kingdom

Job description

** FULLY REMOTE / Customer Service Advisor / Working from Home **

Are you a great people person? Do you thrive within a Customer Service environment? This is an exciting opportunity to work for an award-winning Financial Services company on a fully remote basis, working from home.

Please note - To be considered for this role, y ou must have demonstrable experience working within a busy customer service/call centre environment. Also, you must be able to start the role (if successful at interview) on the 18 ^th of March 2024.

** PERMANENT CONTRACT ** PAYING £23,300 per annum plus benefits **

Benefits

- Discretionary bonus
- Pension
- 25 days' holiday (pro rata) in addition to bank holidays
- Life Assurance
- Income Protection
- Retail and cinema discounts
- A chance to win a Premium Award every quarter (£500 voucher)
- 24/7 access to Employee Assistance Programme
- Mental Health First Aiders

The Virtual Call-Centre operates Monday to Friday between the hours of 8.00am and 6.15pm.

As a remote Customer Services Advisor, you will provide front line support to customers and clients by providing an efficient and effective service, delivering first time contact resolution in a timely and accurate manner.

You will deal with enquiries and requests in a courteous manner, aiming to resolve the enquiry and provide an excellent level of service.

Required:

• Demonstrates the competencies for the role
• Experience of working in a customer focused environment
• Excellent telephone manner
• Good verbal and written communication skills
• Previous experience of working to targets
• Ability to work under pressure in a scheduled environment

Preferred:

• Good keyboard skills
• Experience in the financial sector
• Call centre experience

IT equipment and full training is provided - APPLY TODAY TO BE CONSIDERED!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Job tags

Salary

£23.3k per annum