Team Leader

Location

Westminster, Greater London | United Kingdom

Job description

Team Leader

We're looking for a kind, compassionate and resilient Team Leader to join our Edward Alsop Court service in Westminster.

£28,668.12 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will work at Edward Alsop Court Hostel a support accommodation service for men with complex needs supporting men with complex substance use, mental and physical health and offending behaviours, and those who are nearing their end of life. The project offers 24 hour high support providing 79 bed spaces. Support is delivered by a team of support workers, specialist support workers and night workers.

The service sits in the heart of Westminster. Westminster is a high profile borough, with extensive network partners in ending homelessness and understanding of the needs of entrenched rough sleepers. Westminster offers extensive training opportunities the service provides good work experience for psychology or social worker graduates. Edward Alsop Court Hostel works in partnerships with Westminster Council, The Passage, The Connection at St.Martin's, St.Mungo's, Turning Point, CGL, SLAM and other specialised services. The team works closely with each resident to secure appropriate longer term accommodation from the beginning of their stay.

What you'll do:

An Expectation to achieve high move on targets and support an over 35 customer group to engage in education, training or employment. Additionally you will lead and excel in designated KPI'S which will be reviewed by your Contract Manager on a monthly basis.
Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Management Competency Model.
More specifically, the post holder will:
The Team Leader has responsibility for:
* Assisting the Manager in ensuring the smooth daily running of the Service at all times and deputising in his/her absence for all matters relating to the management of the Service.
* The line management of allocated staff
* Key working for allocated clients
* Taking a lead for defined areas of work within the project
* Helping clients to identify their personal aims and ambitions, and supporting them to make and carry out plans towards achieving them.
* Providing practical and personal support to clients.
* Ensuring the client can identify and access relevant services. * Liaising with other statutory and voluntary agencies to ensure the appropriate support for clients.
* Working as part of a team responsible for the day to day management of the hostel/ housing, to provide a high quality, safe place to live
* Undertaking a range of procedural and administrative tasks relating to client work, housing management and health and safety, in line with Look Ahead policies and procedures, and in compliance with legal requirements
KEY RESPONSIBILITIES:
Administration and Finance
* Ensure proper administrative, financial and record keeping systems are developed and maintained including the operation of computerised systems as appropriate.
* Liaise with DWP, Local Authorities to ensure that all claims, payments, refunds and entitlements are made. As part of the management team ensure effective systems for the collection of charges; ensure that voids and arrears are kept to a minimum.
. * Co-ordinate support with partner agencies as necessary Scheme Procedures
* Ensure that the scheme complies with all statutory regulations relating to health and safety, fire precautions etc.
* Develop and maintain the Service procedures. Train staff to comply with these procedure
* Liaise with Technical Services staff and contractors on all aspects of the day-to-day and cyclical maintenance of the building.
Management
* As agreed with the manager, carrying out recruitment and selection of new staff to the team.
* Working with scheme manager to develop performance targets and quality control measures for the work of the team, and monitoring team members' work to ensure that these are met
. * Supporting staff by setting clear objectives and holding individual supervisions regularly.
* Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary.
* Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal.

Please see our website for more.

Job tags

Salary

£28.67k per annum