Hope House Children's Hospices
Location
Cheshire | United Kingdom
Job description
Hope House Children’s Hospices have an opportunity for a Shop Manager to join our team based in our Nantwich Shop. You will join us on a full-time, permanent basis, which includes weekend working on a rota basis. In return, our Shop Manager will receive a competitive rate of £22,898 - £24,467 per annum.
Here at Hope House Children’s Hospices we are on an exciting journey to increase our annual contribution from our retail business by £300,000 to £1,000,000 a year by 2024, enabling us to reach every child and family who need us.
About the Shop Manager role:
Reporting to the Area Manager, you will take responsibility for the management of our Nantwich shop, volunteers and customer services ensuring best representation of the charity on the high street. This support will include the processing of donations, gift aid, stock density and rotation, retail supplies and new goods, and the use of resources such as online sales to improve profitability. You will maximise revenue using your commercial flair, ensuring the operational costs of the shop are covered and a profit contribution is generated. You will take responsibility for the line management, motivation and performance of staff and volunteers, being a firm but enabling leader who sparks enthusiasm and performance.
What we are looking for a Shop Manager who:
Initiate relationships internally and externally for the purposes of stock generation;
Use information technology to analyse and interpret sales trends, identifying areas for improvement and successfully implementing commercial change;
Initiate efficient stock processing systems, ensuring that stock levels are sufficient and fluid in order to achieve commercial targets. Realise the maximum value of donated goods through deploying the right sales channels;
Manage stock control procedures to ensure new goods are receipted, located, stored and that inventory is accurate;
Ensure Gift Aid is captured at every opportunity to optimise revenue from donations;
Oversee recruitment and training of voluntary staff ensuring that they are trained and equipped to best represent the charity’s vision and objectives;
Update colleagues on business performance, new initiatives and other pertinent issues so that standards for quality, customer service and health and safety are being met at all times;
Work with the Cybertill EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time
In return for your commitment, we offer a great reward package, which includes:
Generous annual leave entitlement, starting at 34 days per annum with service increments
Organisational pension scheme
Blue Light Card and Staff rewards programme
Cycle to Work Scheme
Wellbeing services which includes staff counselling
Great development opportunities
Closing date: 3rd March 2024
Interview date: 14th March 2024
If you think you have what it takes to be our Shop Manager then please click ‘apply’ now! We are welcoming informal discussions with our Retail Operations and Trading Manager, Lindy Welch contact us on 07837 131352. We would love to hear from you!
The successful applicant will be subject to an enhanced disclosure from the Disclosure & Barring Service (paid for by Hope House).
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
Job tags
Salary
£22.9k - £24.47k per annum
