Location
West Sussex | United Kingdom
Job description
Customer Service Advisor
Crawley
Maternity Cover
Monday - Friday
40 hours per week
£12.50per hour
Work Duties:
- Repairs call handler
- handling large volumes of calls
- Diagnosing repairs
- Raising jobs
Required experiences:
- Experience of working in a similar environment E.G working within an office that supports commercially focused services
- Self-Motivated, flexible, and Resourceful
- Able to work to tight deadlines
- Able to work as part of a team and on own initiative
- To prioritise heavy workloads
- To commit to operative in a customer focused environment
- Be a good team player
- Intermediate to advanced level with IT skills especially MS Word and Excel
- Experience of working in an administration/secretarial role
- Good standard of written English
- Self-discipline, with demonstrably good time management skills and the ability to manage several priorities
- Ability to multi-task, and work efficiently and accurately under pressure
- Professional and pleasant manner in dealing with internal and external customers
- Excellent telephone skills
Job tags
Salary
£12.5 per hour