Internal Sales

Location

Shotton, Flintshire | United Kingdom

Job description

Job Title: Internal Sales

Department: Commercial

Location: Shotton (CH5) / Hybrid Working

Salary: £25,000 - £30,000 + Bonus

Closing Date: Thursday 14th March 2024

We believe that our strength is not just in our steel but the diversity of our workforce. Our people make the difference.

Building Systems UK is downstream business within Tata Steel UK. The business sells Building Solutions, products & processing services predominantly into the construction industry. The product range is the most diverse in the market place, with an offering including structural roof and flooring decks, built up and insulated composite panel systems, processing and ancillary building products.

Building Systems UK operates from a single manufacturing base in Shotton, North Wales. It’s global brands are widely specified across the UK, EU and Rest of the world. The customer base is categorised into three distinct areas; Manufacturers, Specifiers and Contractors. Different sales techniques are required for each discipline with the business development team focus upon the ‘specifier’ (Engineer & Architect) working together with the Sales team who focus on securing orders with the contractor, the ‘transaction’ Contracts.

What you will do

Reporting to the Internal Sales Manager, the position exists to ensure that all price enquiries are dealt with in line with agreed service levels and proactive sales calls are made to “sell” the range of products within the portfolio.

Additional responsibilities of this role will include, but are not limited to:

• To respond to customer pricing enquiries ensuring that they are dealt with in a timely and efficient manner, whilst maximising margin opportunities for the business
• Develop and maintain regular contact with new and existing customers in order to develop strong relationships, ensure repeat business from accounts & support commercial targets
• Using Customer Relationship Management (CRM) system, ensure leads generated are actively tracked, enquiries/quotes are logged, & projects specified are converted from tender stage to contractor award
• Proactively manage customer quotations, effective tracking of live quotations as well as cold calling prospective new customers in order to achieve target quote conversion rates by product
• Support the resolution of commercial related customer complaints to ensure timely &, wherever possible, amicable solutions are reached to the satisfaction of both parties
• Ensure that operations, including those undertaken on the Company’s behalf by third party service providers, are conducted in a manner that fully complies with health and safety, quality, environmental and corporate policies

What you will need

We are looking for individuals with excellent communication & interpersonal skills, ideally honed through sales exposure to contractors and within a construction environment. The jobholder will be a self starter with the ability to work under pressure and to tight timescales, with a proven track record in sales.

A proven ability to develop and sustain excellent relationships with contractors is essential for this role.

The role requires strong influencing skills coupled with drive and enthusiasm indicative of a proactive approach.

For more information or for an informal discussion please contact: [email protected]

What we can offer you

Tata Steel UK offers their employees significant benefits packages. For this role, you will benefit from:

• A market competitive salary
• 35 days holidays per annum
• Annual Pay Review
• Annual Bonus Scheme – subject to business performance
• One of the UK’s leading defined contribution pension schemes (10% employer contribution / 6% employee contribution)

We also have an extensive list of lifestyle benefits including an employee assistance programme as well as discounts with local and national retailers and services, including Vodafone and Jaguar Land Rover.

Why us?

Tata Steel is one of the world’s top 10 steel producers. The combined group has an annual aggregate crude steel capacity of more than 33 million tonnes with approximately 80,000 employees across four continents. We’re part of the Tata Group, one of the largest, most diverse conglomerates in the world with businesses in the UK including Tata Steel, Jaguar Land Rover and Tetley Tea.

Sustainability is at the very heart of what we do and we are dedicated to managing our operations responsibly and to continuously improving our performance. Innovating for tomorrow, making a positive impact today.

Tata Steel in the UK is committed to our ambition of reducing energy consumption and to becoming a carbon neutral steelmaker by 2045.

Construction is a key sector for Tata Steel UK and at Building Systems UK we are at the forefront of transforming construction, developing new product & solutions to enable low carbon buildings and increase circular economy. Creating the future of sustainable buildings. Seismic MMC | Tata Steel in Europe (tatasteeleurope.com)

To learn more about who we are and what we can offer our future employees, please click on the link to watch the following video: Tata Steel – A place you can thrive – YouTube  

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Salary