logo

JobNob

Your Career. Our Passion.

Centre Manager


Jones Lang LaSalle Incorporated


Location

England | United Kingdom


Job description

JLL supports the Whole You, personally and professionally.


Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role and Responsibilities

We're looking for a dynamic and experienced Shopping Centre Manager to lead the day-to-day operations of a prestigious shopping centre in the UK.

The successful candidate will have a passion for delivering exceptional customer experiences and thrives in a fast-paced environment.

Reporting to the FM Lead, the Shopping Centre Manager will be responsible for the following key themes:

Leadership and Team Management

Lead and inspire the onsite team, line management of direct team, communicate client vision to wider team

Foster a culture of excellence, teamwork, and continuous improvement

Develop and motivate team members, ensuring they have the necessary skills and resources to carry out their roles effectively

Client Support and Asset Management

Collaborate with the Asset Manager to support the delivery of strategies that enhance the shopping centre's performance and value

Represent the clients’ interests within the local community

Stakeholder Engagement

Build and maintain strong relationships with local stakeholders, including retailers, local authorities, community groups, local emergency services and customers

Contribute to marketing engagement initiatives to enhance the shopping centre's reputation and community presence

Service Charge Management

Drive value for money by managing the service charge budget efficiently and transparently

Review service providers' performance in conjunction with our PPO Team & internal procedures and review service provision to maximise service quality and minimise costs

Ensure accurate financial reporting and provide updates and commentary via agreed reporting systems

KPI’s

Establish and monitor KPIs, aligning them with the shopping centre's strategic objectives and clients PMA

Regularly review performance against targets and take proactive measures to address any shortcomings

Develop innovative initiatives to optimise performance, increase footfall, and enhance the centre's commercial success

Onsite Health and Safety (H&S) Responsibility

Ensure compliance with all relevant health and safety legislation, regulations, and best practices

Implement and maintain effective occupational health and safety procedures, including risk assessments, incident reporting, and emergency planning vis JLL’s Vision system

Collaborate with external agencies and contractors to ensure a safe and secure environment for all stakeholders

Qualifications and Skills

Diploma in SCM, or Revo Place Management (preferred)

Bachelor's degree in Business Administration, Real Estate, or related field (preferred)

Proven experience in shopping centre or property management within the UK market

Strong leadership and team management skills

Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels

Sound financial acumen with experience in managing service charges

Demonstrated ability to achieve KPIs and consistently deliver results

In-depth knowledge of health and safety regulations and best practices

Proficiency in using property management systems and software

If you have a passion for retail, a customer-centric approach, and the ability to drive success in a complex and dynamic environment, we invite you to submit your application.

Location:

On-site –Lincolnshire, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call + 44 ( 0 ) 20 7399 5010 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Activate your Personal JLL Job Alerts

Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

#J-18808-Ljbffr


Job tags

For contractorsLocal area


Salary

All rights reserved