Adecco UK LTD
Location
Kingswinford, West Midlands | United Kingdom
Job description
Service Coordinator
Kingswinford
£26,000 - £28,000
Permanent full-time office based
We are currently looking to recruit a skilled service coordinator to support the service manager and aftersales department. Using modern software the individual will need to schedule a team of engineers across the country for both planned and reactive maintenance and installation projects, ensuring all jobs are completed efficiently, on time and profitably. You will arrange reactive work within the customers SLA times to ensure compliance and be able to manage customer expectations by giving them realistic updates.
You will provide first line support for customer and engineer issues and support the service manager in all aspects including reviewing departmental KPIs and reports on a regular basis.
We are searching for a candidate with excellent customer service skills and strong organisational abilities who can bring energy to the team.
Duties
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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