London Borough of Hillingdon
Location
Uxbridge, Greater London | United Kingdom
Job description
Job Category : Financial
Location : Civic Centre, London Borough of Hillingdon
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £23.77
To lead the Insurance team and provide a service to the organisation
ROLE PURPOSE:
The Insurance team provides support to all Council services with the aim of minimising the Council’s exposure to financial loss and liability. The team are responsible for developing and implementing an active operational risk management programme across the Council and at all levels, coupled with the provision of appropriate insurance cover.
This post can at times be under significant time pressures which need to be managed effectively; externally from claimants solicitors, the Council’s Insurers and the Courts, and internally to obtain prompt co-operation and information from service managers.
To ensure efficient operation of the Council’s insurance claims process, by managing the team budget and providing value for money.
To contract manage the Council’s insurance portfolio during renewal and tendering exercises, which involves considerable contact with other Council services, insurers, loss adjusters, solicitors and sometimes members of the public.
Managing the Insurance team and support the team with their development and performance.
A significant part of the work that the team undertakes is affected by reforms to the Civil Justice System (the ‘Woolf’ reforms) which lay down strict time limits for filing defences and supplying supporting evidence. The deadlines are stringent which means that significant cost can fall to the Council, including fines imposed by the Court as well as compromising the Council’s defences, if the right quality and quantity of work is not achieved in line with the statutory timetable.
EXPERIENCE
Experience of processing complex, technical insurance claims within a busy insurance team.
Experience of operating in a team required to adhere to the relevant professional insurance standards.
Experience of dealing with signifcant insurance tenders and renewals
Experience of building strong working relationships with a range of key stakeholders in an insurance environment, including senior managers.
Experience of improving the proficiency, effectiveness and quality of insurance services provided to customers/clients.
Experience of implementing change and improvement initiatives in an insurance team.
Relevant Local Government experience.
QUALIFICATIONS
Degree qualification or equivalent experience
Relevant professional qualification (i.e. CII, Diploma, Advanced Diploma, etc.) and / or equivalent experience
Demonstrable Continuing Professional Development
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