Location
Northampton, Northamptonshire | United Kingdom
Job description
Role: Sales Support
Hours of Work: 9am – 5pm
Location: Northampton
PURPOSE OF ROLE:
To support the Branch and Branch Manager in maintaining current customer accounts as well as procuring new customers.
Ensuring that excellent customer service is always provided.
MAIN TASKS AND RESPONSIBILITIES:
- Proactively making first contact with potential customers in accordance with targets agreed between you and the Branch Manager
- Maintaining the customer database, ensuring it is kept updated.
- Developing relationships with customers to encourage growth to your customer base and increasing the profit margin for your branch.
- Using sales management system to input customer details and carry out sales tasks
- Sales Reporting using company software.
- Both searching for possible tenders and progressing with current tenders.
- Working with the team to ensure that customer service is always maintained
- Communicate with all members of staff at all levels
- To abide to the Compliance Policies and Procedures of the Company.
- Take reasonable care of your own and other people’s Health & Safety in the workplace.
- Report hazards in your work or in your work environment that may be putting your or anyone else’s Health & Safety at risk.
REQUIREMENTS:
ESSENTIAL
- Flexible approach to duties and tasks
- Good understanding of customer deliverables and the impact of failure / cost of poor quality
- Consistently manages the task in hand.
DESIRABLE
Job tags
Salary