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Location

Remote | United Kingdom

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Job description

About Us

We are a eCommerce Growth consultancy who help our clients grow the right way  whatever the opportunities and challenges they face 

We believe that  Not all growth is good. The wrong kind is exhausting and unfocused. Paying the long-term price for short-term decisions. Growing, but into areas that are time-consuming and unprofitable. New unknowns appear daily on the horizon.But through our knowledge and experience we help our clients grow the right way. 

Because for us, growth isn’t new and disorienting. We recognise the patterns and have the answers. We’ve been there and seen it first-hand, countless times before. We make growth manageable, sustainable, profitable and enjoyable.

Our Mission 

To help businesses succeed by applying our hard-earned knowledge to show them the right way to grow; pitfalls avoided, no opportunity missed.

Growth has no sector . At The Growth Foundation, we’re working with growing businesses; from apparel to formula one, cosmetics to championship football. We work directly with the founders, so we’re right at the heart of things and can make a real difference to what they do.

Our Founders

Our Founders (Richard Chapple and Sarah Jasper-Baker) first joined forces at The Hut Group (THG), where Richard’s eCommerce strategies and Sarah’s acute commercial sense helped grow from £10m when they arrived in 2009 to £400m (profitably) by 2015. 

Richard is a commercial marketer with 20 years’ experience in DTC eCommerce. He’s an expert at unlocking huge growth for start-ups, scale-ups and established businesses. As Head of Marketing at PLAY.com, CMO at Gymshark and CEO at THG Ingenuity, he helped grow all three into unicorn companies.

Sarah is a commercial strategist, highly-skilled at helping businesses grow their bottom line. Over a 20 year career, she’s created tens of millions in revenue through end-to-end demand, loyalty, and commercial partnerships. She’s the former Commercial Marketing Director of THG and MD of THG Ingenuity Media.

About the Role 

Reporting into our Talent Director, with a dotted line into the Chief Commercial Officer, we need you to design and deploy a new business / client development programme which reduces our talent function’s reliance on TGF’s wider consultancy work.

In 2023, the majority of our recruitment work, came from the growth assessment / organisation design work we completed for our clients.

While this approach and volume will continue (and grow) in 2024 - we have the objective to build an incremental talent revenue stream with clients who are not introduced from the strategic consultancy work. This is an incredible opportunity for an individual to take full ownership of the strategy and tactical execution, with the support of the wider TGF team to achieve this objective.

While the majority of your time will be spent on business / client development, you should also be capable of hunting and placing the right talent for your clients across all business functions from Product, Brand & Marketing to Ops, Tech & Finance.

Key responsibilities:

Business and client development:

• Continuously develop and implement a plan to achieve revenue targets and expand our market share;
• Identify and pursue new business opportunities through targeted prospecting, research, and client development;
• Build and maintain strong relationships with key decision-makers in the digital retail industry, including CEOs, VPs of Talent, and Head of HR;
• Develop and present compelling proposals that showcase our expertise and value proposition to potential clients;
• Manage the entire sales cycle from initial outreach to closing deals, including negotiations, contract management, and onboarding new clients;
• Collaborate closely with our wider Talent & Consultancy team to ensure a seamless client experience and deliver exceptional service;
• Monitor and analyse sales performance data to identify trends and areas for improvement;
• Stay up-to-date on the latest trends and developments in the digital retail industry to position us as a thought leader.

Recruitment 

• Develop and maintain a strong network of contacts within the digital retail industry, including candidates, clients, and industry influencers;
• Identify and source passive candidates through online job boards, social media, and networking events;
• Screen candidates based on their experience, skills, and qualifications - with support from the wider TGF team;
• Conduct in-depth interviews to assess candidates' technical skills, cultural fit, and motivation;
• Negotiate and present job offers from clients to candidates;
• Onboard new hires and ensure a smooth transition into the role through to successful probation review;
• Collaborate with the wider TGF team to develop and execute recruitment strategies that attract top talent and clients.

As our Head of Talent Growth, Success Looks and Feels Like:

Within 6 months..

50% of your placements are from non-consultancy clients.

Within 12 months...

100% of your placements are from non-consultancy clients and together we’ve been able to introduce non-consultancy clients into the wider TGF business, so they’re buying additional products / services outside talent directly.

You’ve identified, designed and deployed supplementary talent services for clients - perhaps in interim, coaching, mentoring, benchmarking etc.

About You:

• 7+ years’ experience in talent recruitment, with a bias and above average approach to business / new client development, along with typical organisation design and successful recruitment of roles especially in demand creation (brand, marketing, eCommerce etc) - You’ve owned ‘The Desk’;
• Experience of working with D2C retail and eCommerce scale up brands
• Proven track record of delivering incremental revenue and EBITDA growth from new / enhanced talent and recruitment products / services;
• Commercial Acumen - Strong understanding of commercial levers that can be used to help to drive competitive proposals and appropriate margin;
• Fabulous presentation and storytelling ability;
• Embrace collective genius - Open and candid approach to working with all business functions internally and with with our clients;
• Problem solver - Creative thinking to proactively solve commercial and delivery problems for clients ;
• Passionate about creating a tribe of delighted customers - Focused on understanding clients businesses, visions and challenges to unlock opportunities and deliver an excellent customer experience

 

We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent.

The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.

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