Location
Grimsby, North East Lincolnshire | United Kingdom
Job description
Hales Home Care are looking for an organised and outgoing Care Coordinator with excellent communication skills who enjoys empowering and supporting others.
The Care Coordinator role will involve care delivery and on-call duties as and when needed, so, you are required to have a full UK driving licence and access to your own vehicle.
Care Coordinator duties may include:
- Taking new Service Users referrals from social workers and private Service Users
- Planning and allocating Care Workers to Service Users, managing their workload, adhering to Hales Group policies and principles and legislation relating to Working Time Regulations
- Answering and monitoring incoming telephone calls
- Liaising with and providing support to Senior Care Workers or Care Assistants and Supervisors working within allocated area
- Responsible for all data input relating to specified area as changes occur
- Ensuring that holiday/sickness and emergency calls are assigned
- Ensuring all holiday requests are available and entered into the computer system
- Updating records of Service Users and Care Workers on an on-going basis
- Monitoring Service Users that are in hospital/respite
- Preparing reports as required
- Processing amendments on timesheets/payroll report on a weekly basis
- Referencing potential Care Workers prior to employment in line with company policy to ensure they are of a satisfactory standard
- Applying for and ensuring all criminal records checks and protection of vulnerable adults’ checks are carried out prior to employment
- Maintaining all office policies, procedures, and in-house systems
- Working with the Branch Recruiter and Trainer to ensure sufficient numbers of care staff are recruited and trained for areas when vacancies exist
- Care delivery and on-call duties as and when required
The ideal Care Coordinator
- Have 2-3 years care experience
- Have excellent IT skills
- Have rostering experience in domiciliary care preferred
- Be able to work as part of a team as well as under own initiative
- Be skilled in logistics, planning and have a good knowledge of the local geographical challenges
- Be highly organised and able to prioritise
- Have good oral and written communication skills
- Have up to date knowledge of domiciliary care provision, regulations and best practice
- Have or be willing to work towards Level 3 in Health & Social Care or equivalent
The successful candidate will be joining a highly reputable and forward-thinking organisation where your efforts will be recognised and rewarded.
Pay and Benefits
Salary DOE, holidays of up to 31 days per year, performance-related bonus, pension & life insurance, access to a whole host of discounts and benefits, and a fantastic career development opportunity.
If this opportunity is of interest to you, we’d love to hear from you! Please apply now as a Care Coordinator in Grimsby.
Due to the high level of response we receive, if you have not heard back within 7 days please assume your application has not been successful.
Job Features
Job Category Home Care
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Registered in England Company No. 3756814
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