Digital Project Manager: Virgin Atlantic

Location

Crawley, West Sussex | United Kingdom

Job description

Job Details

Salary:  Competitive  

Hours: 37.5 per week, Mon - Fri  

Location: Crawley, West Sussex - three days per week

Contract: Permanent  

Closing Date : 13 March 2024

In a nutshell

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.  

Virgin Atlantic have the ambition to be the most loved travel company.  Key to this ambition is the transformation of Virgin Atlantic's digital estate to support end to end user journey's across the whole travel ribbon. 

The Digital Project Manager is a pivotal role in the Digital Development and Delivery department, focused on overseeing the cross-functional delivery of digital products and services for Virgin Atlantic.

This role involves building and maintaining dynamic teams in a matrix-managed environment, guiding them through complex digital projects, and ensuring collaboration and efficiency with delivery vendors and partners.  

As a Digital Project Manager, you will be responsible for ensuring that projects align with business goals, are delivered on time, and within budget.

Your role includes managing stakeholder relationships, negotiating with suppliers, and maintaining a clear vision throughout the product lifecycle.  

Day to day

• Some of your key responsibilities as our Digital Project Manager will be:    Project Management 
• Lead digital projects aligning with the company's strategic goals, ensuring integration of advanced technologies and innovative practices.
• Develop and execute project plans, incorporating elements of digital transformation and modern technology trends.
• Foster an environment of continuous improvement, encouraging the adoption of new methodologies and tools  

Stakeholder Engagement and Communication

• Manage complex stakeholder relationships, ensuring clear communication and alignment of project objectives with business goals
• Present complex technical information to diverse audiences, including non-technical stakeholders
• Act as a liaison between technical teams, business units, and external partners, ensuring collaboration and mutual understanding  
• Comprehensive Risk Management and Decision-Making
• Implement risk management strategies, identifying potential risks, issues and dependencies and developing contingency plans
• Make informed decisions based on thorough analysis and strategic thinking, addressing complex challenges
• Lead the team in problem-solving, promoting innovative solutions to overcome obstacles  

Financial and Commercial 

• Oversee project budgets, ensuring efficient allocation and utilisation of resources and reporting to PMO
• Manage relationships with suppliers and contractors, ensuring value and alignment with project objectives, generating Statement of Works and Change Requests as required

Regulatory Compliance and Data Management

• Ensure projects comply with relevant regulations, including data privacy laws and industry-specific guidelines
• Oversee data management strategies, ensuring the security and integrity of data used in digital projects

About you

In addition to the above, we are looking for our successful candidate to demonstrate the following:  

Essential

• Bachelor's or master's degree in a relevant field such as Business Management, Information Technology, Computer Science, or similar 
• Proven track record of successfully managing large-scale digital projects from inception to completion
• Strong knowledge of Agile and Lean methodologies including Scaled Agile Frameworks with an expert level understanding
• Experience in managing budgets, timelines, and project scopes effectively
• Experience in stakeholder management, with the ability to build and maintain strong relationships with a variety of internal and external stakeholders Skilled in risk management and contingency planning
• Strong leadership skills with experience in leading cross-functional teams in a collaborative environment
• A track record of maintaining delivery momentum in challenging environments

Desirable 

• Relevant certifications like Project Management Professional (PMP), Certified Scrum Master (CSM), PRINCE2, or Agile certifications
• Understanding of software development life cycles, web technologies, and web development processes
• Understanding of the regulatory environment related to digital projects, including data privacy laws and industry-specific regulations  

If this sounds like you, and you would like to be on this exciting journey with us, we would love to hear from you! 

Be yourself

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.  

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we've got your individual considerations covered.

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