Neway International Ltd
Location
Islington, Greater London | United Kingdom
Job description
Neway is looking for a Learning and Information Officer to join the Central Library based with Islington Council.
This role is starting asap, working 35 hours a week, initially for a 3 month contract that will be extended after review. Pay Rate is £16.36 p/h PAYE We require candidates with substantial experience of working in a public library. They should have experience of using a Library Management System and good IT skills. They should have excellent customer service experience and have experience of delivering library activities to children. Key responsibilities CUSTOMER FOCUS • To provide high quality, customer focused Library and Heritage Services. • To carry out day to day duties connected with customer care and/or the maintenance and supply of stock as directed • Public service routines including shelving, shelf tidying, using ICT to issue and discharge borrowed items, register new users, telephone answering, and using a till for calculating charges and giving change. • To use and assist others in the use of information technology systems to carry out duties in the most efficient and effective manner • Deal with enquiries by providing accurate information and by referring on to other sources or colleagues as appropriate. • Adhering to good standards of customer care at all times. • Carry out routine aspects of library interloans procedures. • To promote social inclusion in all aspects of service delivery. • To assist in reader development and promotional activities including story reading and rhyme time activities with children of all ages.Job tags
Salary
£16.36 - £21.42 per hour
