Customer Service Apprenticeship Assistant
JAIMEE LTD
Location
Orpington, Greater London | United Kingdom
Job description
What you will do in your working day
- You will need to learn to service and repair mobility products
- You will need to have a good understanding of Mobility Products
- Assist customers with product selection, advise on product features and assess user requirements, by demonstrating the use of products
- A team player with the ability to promote and help build a positive work environment
- Process customers purchases, returns and exchanges along with the related admin tasks
- Helping deliver customer orders using our company van, so some lifting will be required
- Maintain the appearance of the showroom including merchandising
- Working with the manager to deliver relevant KPI's
The training you will be getting
Training Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
- Level 3 Customer Service Specialist Apprenticeship Standard
- Level 2 Functional Skills in English and Maths
- Institute of Apprenticeship Certificate
End point assessment:
- Work-based Project (written report) supported by an interview
- Practical Observation with Q & As
- Professional Discussion (supported by portfolio of evidence)
What to expect at the end of your apprenticeship
Further progression may well be available in other areas within our sector, upon successful completion of your apprenticeship.
Job tags
Salary
£13k per annum
