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Location

Walsall, West Midlands | United Kingdom

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Job description

Business Applications Manager (Apps & Digital Services) - Ref: RT16023

G13 (SCP 46 - 50) £54,962 - £60,094

Walsall Council are looking for an innovative IT professional with significant experience working with Microsoft 365 CE to lead a team of Developers to support the organisation on its Digital Journey.

We pride ourselves on our inclusive and supportive culture, where you will be encouraged to look to the ongoing professional development of both your team and you.

In addition to the salary on offer there is the benefit of generous annual leave entitlement of 29 days rising to 34 days after 5 years continuous service and flexible working is available.

The role has been created due to a reorganisation and expansion of our IT Service (Digital and Technology Services). This role will be responsible for our Applications and Digital teams that manage our CRM, Web and Intranet along with being responsible for leading the team that control the deployment and maintenance of numerous applications.

You will also organise, assign, delegate and coordinate your Team's work to ensure business area objectives are met.

Walsall Council has adopted a Microsoft first approach but also utilises a number of 3 rd party applications which are industry specific, i.e. Revenues and Benefits, Social Care, HR and Payroll.

This is a middle management role that will require you to have significant knowledge of the applications your teams use, either from a past Developer or Architect type role.

Some Responsibilities & Essential Experience/Qualifications required:

• You will be acting as the lead resource for technology questions, issues, upgrades, and installations in relation to Microsoft applications.
• You will be overseeing the build, implementation, maintenance, and continuous improvement of applications examples include but are not limited to, Client Relationship Management and Integrations into Line of Business, along with AI technology and RPA’s.
• You will work closely with the Enterprise Architect to ensure the Technology Roadmap and Applications Catalogue is rationalised to make best use of the applications.
• You will be able to evidence strong analytical skills.

Closing Date: 3 March 2024

If you’d like to find out more about the role, please contact Sharon Clarke Head of Digital Delivery on 01922 650608.

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.

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Job tags

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Salary